Shipping policy

Delivery And Shipping

Economy Shipping and Priority Tracked Shipping

For shipping, orders will be delivered by the national postal service of the destination country. For shipping outside the United States, you might be required to sign on the package to receive the item, and thus please choose an address that someone is available to receive the package during business hours.

Do you ship internationally?

Yes, we do offer worldwide shipping!

How long does shipping normally take? 

For US orders : 3-8 business days 

For non-US orders : 10-20 business days 

Delivery time is not guaranteed. The above are estimated times required by the postal service and do not include the processing time of the Customs in the destination country. In some cases, the local Customs office of your country may require additional documents and time to have your package cleared, which may also cause further delays in the delivery. 

How can I get my track and trace code?

Every customer will receive their track and trace code automatically once we have your order ready for shipping. The track and trace code will be sent to your email, which you filled out in our system. Sometimes, the carrier's tracking information may only be available in 1-2 business days after the order is shipped.

Will my package be delivered to my house or the post office so I can pick it up? 

Your www.digitalphonestore.com order will arrive at your house. Though this is rare, there may be exceptions that door-to-door delivery service is not provided in particular cities/areas/countries. 

When will you ship my order? 

Orders placed using our standard shipping will be processed within 3 business days.

Please allow extra time for processing your order during public holidays and busy periods. Customs and Postal Service may also require additional time to work on the processing/delivery during peak season or before major festivals (e.g., Valentine's Day). Please refer to the local government website for details on public holidays in the destination country. Please also note that delays may occur as a result of pending payment authorizations. 

How do I track my order? 

You can track your orders through: Our tracking page

Import Taxes & Duties 

Some countries may require import tax, duties, and related customs fees for imports, and the cost is not covered in the payments you make to us. These charges, if applicable, are determined and charged by the Customs office of the destination country. For further details of charges, please get in touch with your local Customs office directly.