A: Absolutely! Our website is fully secured and is powered by Shopify, the leading e-Commerce service provider, so you can shop with confidence knowing that your information is not shared elsewhere.
A: For Custom Phone Cases:
Our standard processing time is 3 business days.
After the processing period, your order will be dispatched for delivery. You will receive an email notification with your tracking information.
Please note that for the first 14 business days after dispatch, tracking information may not be available. This is because your package may be in transit to its destination or going through customs procedures, which can sometimes take additional time. Rest assured, our team is working diligently to ensure your order reaches you as quickly and safely as possible.
Standard Phone Cases and Accessories:
Once you've placed your order, we'll process it within 48 hours. After the processing period, your order will be dispatched for delivery. You will receive an email notification with your tracking information.
Please note that for the first 14 business days after dispatch, tracking information may not be available. This is because your package may be in transit to its destination or going through customs procedures, which can sometimes take additional time. Rest assured, our team is working diligently to ensure your order reaches you as quickly and safely as possible.
A:90-Day Custom Protection Promise
At digitalphonestore.com, our commitment is to deliver outstanding quality and protection with every custom phone case we craft. If your custom phone case arrives damaged or encounters any damage within 90 days of delivery, rest assured, we will provide a replacement at no additional cost to you. Please note, this guarantee applies exclusively to custom phone cases.
30-Day Money Back Guarantee
Our confidence in our products is unwavering, and we're certain you'll be delighted with your purchase. However, if our products don't meet your expectations within 30 days, we're committed to making it right by offering a refund on accessories and non-custom phone cases. Please be aware, this guarantee is specifically for accessories and standard phone cases only.
Products or Accessories that include Tempered Glass, we will not replace tempered glass unless broken on delivery. No refunds on custom phone cases.
A: No problem, Just email us.