90-Day Custom Protection Promise
At digitalphonestore.com, our commitment is to deliver outstanding quality and protection with every custom phone case we craft.
If your custom phone case arrives damaged or encounters any damage within 90 days of delivery, rest assured we will provide a replacement at no additional cost to you.
Please note that this guarantee applies exclusively to custom phone cases.
30-Day Money Back Guarantee
Our confidence in our products is unwavering, and we're certain you'll be delighted with your purchase.
However, if our products don't meet your expectations within 30 days, we're committed to making it right by refunding accessories and standard (non-custom) phone cases.
Please be aware that this guarantee is specifically for accessories and standard phone cases only.
For products or Accessories that include Tempered Glass, we will not replace tempered glass unless it is broken on delivery—no refunds on custom phone cases.
We process refunds within seven days of receiving your returned product (if needed) or seven days after your initial request (if a return isn't required).
It may take up to 7-10 business days after our Support Team issues a refund for it to appear in your account.