Delays per country

You can find expected delays per country below. If you cannot find a country, we currently don’t experience delays.

Last Update May 2021.

Europe

Country Reported delays
France The French Government has announced on March 31, 2021 new restrictive measures due to Covid-19 Pandemic.These measures are impacting the whole French metropolitan territory.

 

Lockdown is imposed 7 days a week and « non-essential » shops will be closed. In addition schools will remain closed for several weeks. At this stage, they do not know what the possible impacts will be on Pickup stores networks and ecommerce activity.

Germany Bank holidays in Germany.

 

The following days are public holidays in Germany and the DHL customer service is closed. (Work is suspended, there is a general employment ban, the sorting centers do not work on public holidays, they will be closed.

24.05.2021 – Pfingstmontag.

Deutsche Post / DHL Warenpost (normal and tracked mail):

Due to the current rise in parcel volumes and more stringent COVID safety measures, the delivery of shipments may be subject to delays in certain cases. We ask for your understanding in such instances.

Ireland Delays expected. All services delay 1-11 days at the moment.

 

Anpost:

The ecommerce parcels volume has increased significantly since the beginning of COVID-19 pandemic. Since the new measures and the closing of most retail outlets in Ireland, we are experiencing an earlier than usual start of the peak season. The delays can be up to 14 working days.

For more information related to delays and COVID-19 of Anpost please click here: https://www.anpost.com/Help-Support/Covid-19

Netherlands DHL:

 

Due to the lockdown, a limited number of DHL Service Points are closed. Check the opening hours before you visit one of the DHL locations.

North America

Country Delays
Canada Delays expected. Tracked mail will can take up to 3 weeks to arrive and will not have a delivery scan or signature at delivery. Express shipments take around 1 week to arrive.
Dominican Republic Delays expected. Average 3 – 6 days delay.
United States No Delays expected.


Rest of the world

 We experience longer shipping times for all our services to Australia and New Zealand at the moment. All carriers are coping with limited transport capacities.
Country Delays
Australia Expected delay: 30 – 40 days
Brazil Expected delay: 20 days
China Expected delay: 7 – 14 days
Japan Expected delay: 7 – 12 days
Morocco Expected delay: 8 days
New Zealand Expected delay: 30 – 40 days